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Behavior-based interviewing operates on the simple premise that an employee’s past working style or past job behavior will also predict how he or she will react in similar situations for his/her newest employer.  Behavior-based questions are much more probing than conventional questions. 


A conventional type of question could be “How do you work under pressure?”  Asking that same question in a behavioral based style could be “Tell me about a time that you had multiple assignments to finish within a short time frame.  How did you go about getting them all done?” 


Interviewers can dissect specific behavior patterns and traits by simply incorporating a small stock of these questions into their regular arsenal of questioning.  Also, behavior-based questions are usually not of the dead-end variety like conventional questions normally are.  They can lead to more revealing questions while a candidate still struggles to awkwardly answer the initial question.


The best method of answering this type of behavioral interviewing question is to give your answer in this format: 

  • Describe the situation.
  • Describe your action taken to solve the situation.
  • Describe the positive outcome of your action.


Below listed are sample Behavioral Interviewing questions which you could be asked during an interview.


Productivity

  • What do you think has been your most significant accomplishment within the past year?

Problem Solving/Decision Making

  • Give me an example of a problem you faced on a job you have had and tell me how you solved it.
  • Describe your best example of taking direct and thorough action to quickly solve an important job or project related problem.
  • Describe a time when you faced unreasonable deadlines or expectations.  How did your respond?

Conflict Resolution

  • Tell me about a difficult person with whom you have had to deal.  Why was he/she difficult and what did you do?
  • Tell me about the last significant crisis situation you faced in work.  How were you part of the solution?

Personal Adaptability

  • Tell me about a time when you felt most pressured and stressed in your work/school.
  • Tell me about the last time you were criticized by a supervisor/professor.

Communication Skills

  • Tell me about the time you were most persuasive in overcoming resistance to your ideas or point of view.
  • Describe the last time someone at work misunderstood what you were attempting to communicate.
  • Tell me about the document you wrote that you were the most proud of.
  • Tell me about the most successful presentation you have ever given to a group.

Motivation

  • Give me an example of a time in which you felt you were able to build motivation in your coworkers.
  • Tell me about your most successful attempt to encourage others to take action and get the job done.
  • Describe the last time you did something which went beyond the expected in work/school.

Organizational Skills

  • Have you ever had to meet a deadline which caused a high stress level?  What caused the most difficulty and why?
  • Tell me about the work related project that you organized most successfully?